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Our Philosophy - Brightness of Future (BOF)
"Our FCTG business and community provides an inspiring, personally rewarding and challenging career pathway for our people. Promotion and transfers from within will always be our first choice and will give people the opportunity to move within our company, locally and globally."
Ready to follow your BOF? Whether you're aiming for a leadership role or exploring lateral moves to expand your skillset, we’re here to help you every step of the way. Take a listen to some of your peers in this short 2-minute video and remember, career journeys aren’t always linear—but that’s where the real adventure begins!
Find your perfect role
At Flight Centre Travel Group, career progression is all about creating opportunities that align with your passions and strengths—whether that’s stepping into a leadership role or exploring new areas of the business for skills development. We believe in fostering an environment where you can continuously learn, grow, and shape your own career path. Your journey is unique, and we’re here to support you every step of the way!
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Administration
Provides essential organisational support that enables smooth, efficient operations and ensures our people have the structure needed to perform at their best.
Commercial
Strengthens our customer offering through strategic pricing, partnerships and data‑driven insights, ensuring competitiveness and sustainable business performance.

Data &Business Intelligence
Transforms data into meaningful insights that guide strategic decisions, enhance business performance and improve outcomes across the organisation.

Digital & Technology
Delivers agile, reliable and modern technology solutions that advance our transformation and support high‑quality customer and employee experiences.

Finance
Safeguards financial integrity and partners closely with the business to ensure strong governance, accurate reporting and sustainable commercial outcomes.

Leadership
Sets strategic direction, fosters organisational capability and cultivates a high‑performance culture that supports long‑term success.

Legal, Risk & Compliance
Protects the organisation through expert guidance on legal, regulatory and risk matters, ensuring responsible, informed and compliant decision‑making.

Marketing & Communication
Builds and elevates our brands through strategic communication, creative storytelling and targeted marketing that strengthens customer connection.

Operations & Logistics
Delivers consistent, high‑quality service and operational excellence, ensuring our customers receive seamless and reliable travel experiences.


People & Culture
Shapes the employee experience through initiatives that support wellbeing, development and engagement, reinforcing a strong and sustainable culture.
Procurement
Do you thrive on leveraging technology and innovation to drive operational efficiencies, compliance, and accuracy, and just plain naturally organised? An operational role is calling your name.

Projects & Project Management
Oversees the delivery of strategic initiatives, ensuring projects are executed efficiently, effectively and in alignment with organisational goals.

Sales &Customer Service
Our company was born from travel lovers wanting to explore the world and encouraging others to do the same. Engage directly with customers to understand their needs, provide expert advice and create memorable travel experiences that build long‑term loyalty.

So, you're looking for a new challenge!
That's fantastic news. Career progression is your chance to learn, grow, and make an even bigger impact at Flight Centre Travel Group. We can’t wait to see where your journey takes you. Below are some resources to help support you in fulfilling your Brightness of Future.

Candidate Resources
We share out tips, tricks and examples for writing a cover letter that going to get you noticed.
We give you a few top tips to ensure you're resume makes a great first impression.
The document outlines our committment to equity when it comes to the candidate experience for all roles globally.
A Personal SWOT allows you do identify your Stregnths, Weaknesses, Opportunities and Threat in order to further your career.
STAR interview questions are behavioural questions designed to help your articlulate your past actions and experiences.
LinkedIn is a great resource for showcasing your expertise. Here's our tips for making your profile stand out.

Hiring Manager's Toolkit
As a Hiring Manager, you play a pivotal role in shaping the candidate experience. You’re the face of our company, creating that all-important first impression, showcasing our values, building trust, and assessing long-term fit. Here are some resources to help you excel in this important role.
Hiring Manager Resources
Sharing job roles on LinkedIn helps connect with skilled professionals who align with our vision. By reposting roles, we maximize visibility and showcase our commitment to building the best team.
Check out our tips for a successful virtual interview, ensuring a great candidate experience.
The document outlines our committment to equity when it comes to the candidate experience for all roles globally.
Here are some examples of STAR questions by competency that allow candidates to share real-life experiences.
Ensuring the removal of bias in the interview process is an important step in hiring the right person.
Ensuring the candidate experience is a positive one from the start ensures you'll find the best talent for your role.
Employee Referral Programs
Let's face it, you know what makes a great Flightie better than anyone! Do you know someone who would be a great fit for one of our roles? Consider giving them the gift of a career. Reach out to your local Talent Team, or wider People and Culture Team, to understand how you can earn rewards for your referral thanks to our Employee Referral Programs.

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Sales BOF Finder
Take our quiz to find out which of our sales brands could be your Brightness of Future pathway! Note that our BOF Finders are just a fun way to explore other opportunities across FCTG. Not all brands are represented in all regions.
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Supply / GBS BOF Finder
Take our quiz to find out which of our Global Business Services and Supply pillars could be your Brightness of Future pathway! Note that our BOF Finders are just a fun way to explore other opportunities across FCTG. Not all brands are represented in all regions.
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BOF 'Day in the Life'
Looking to understand what certain roles are really like? Request a 'Day in the Life' in one of our 4 pillars - Leisure, Corporate, Supply and GBS. Please note that this program is not available in all regions. Reach out to your recruitment team for more information.
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'Day in the Life' Resources
Want to know what a 'Day in the Life' might look like? Check out this resource for Lifers and Hosts so that you get the most out of the day.